Steven Lobenstein

We do!

We’d hate to see you leave the Club but you can cancel your Membership at any time for any reason. If you run into any trouble, our Customer Support staff will be happy to honor your request right ...

Shipping will vary depending on the size/weight of the object, as well as the any other considerations like cross-country shipment, or expedited shipping.

Any defective item or item damaged in transit can be exchanged for a replacement of the same item (or a replacement part depending on the issue), if you send us the request within 30 days of rec...

Unopened ItemsUnopened and unused items can be returned within 30 days unless specifically stated on the product details page. The packaging must be in the same condition as when initially received...

If you would like your order shipped to an address different from the billing address on your credit card, it's a good idea to list the alternate address with your credit card company. We can proce...

Canadian members are billed in US Dollars (USD). Your bank statement will show the amount converted to Canadian Dollars (CAD). Since the exchange rate fluctuates on a daily basis, your bill will...

After an order has shipped, you can track your packages. From Your Orders, you can find tracking information in your order details. If an order includes multiple items, each may have separate deliv...