Steven Lobenstein
- Total activity 65
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Activity overview
Latest activity by Steven Lobenstein-
Steven Lobenstein created an article,
Will my Bobble Buds e-gift card ever expire?
Funds associated with Bobble Buds gift cards never expire or lose value outside of regular transactions.
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Steven Lobenstein created an article,
Can I return an e-gift card or have it refunded?
While gift cards are non-refundable, we stand behind our 100% Satisfaction guarantee. This means that if your recipient received a item they don't enjoy, we'll be happy to help replace it with a di...
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Steven Lobenstein created an article,
I received an e-gift code, how can I use/redeem it?
You can redeem your gift card code by going here. Once there, enter your code and start shopping. Your gift card will automatically apply as store credit to your order.
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Steven Lobenstein created an article,
I'm Canadian. Why is my bill different from my order total?
Canadian members are billed in US Dollars (USD). Your bank statement will show the amount converted to Canadian Dollars (CAD). Since the exchange rate fluctuates on a daily basis, your bill will...
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Steven Lobenstein created an article,
How do I update my payment information?
Existing card information cannot be edited, however, it’s easy to provide new information. Have your credit/debit card handy and follow these steps: Log-in to www.naturebox.com. Hover over your na...
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Steven Lobenstein created an article,
What types of payment do you accept?
We accept all forms of major credit and debit cards including Visa, MasterCard, Discover and American Express. We also have the option to use Amazon Payments. At this time, we do not accept prepaid...
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Steven Lobenstein created an article,
Why is my card being declined?
There are many reasons as to why a transaction didn't go through - it is best to contact your bank. Common reasons include: Insufficient funds Order is less than $1 Billing address mismatch Order...
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Steven Lobenstein created an article,
Can I update the payment method after I placed the order?
When an order has been placed, unfortunately, the payment method can no longer be changed. Please review your order and select the desired payment information before checking out.
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Steven Lobenstein created an article,
How do I get an invoice for a charge on my account?
To get a copy of your invoice, simply reach out to our Customer Support team. We are available to chat online Monday-Friday from 7:00am-4:00pm Pacific Time - just look for the Contact Us button at ...
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Steven Lobenstein created an article,
Do you offer expedited shipping?
The availability of expedited shipping will vary from purchase to purchase. If you're unsure whether or not your purchase is eligible, our Customer Support staff is happy to assist!